• $149,740.00 -149,740.00/year*
  • San Antonio , TX
  • Legal
  • Full-Time
  • 13022 Haven Farm

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Purpose of Job

We are currently seeking talented Director, Compliance for our San Antonio, TX, Phoenix, AZ or Plano, TX facility.

Manages and leads a staff in the prioritization and execution of the technology portion of the annual Enterprise Compliance & Operational Risk Testing (ECORT) plan. Successful candidates will possess deep knowledge of technology and data risks, the controls that mitigate the risks, and the regulations governing data and IT business practices. The incumbent will be responsible for managing the test plan, ensuring results are delivered timely, with high quality results. Through this plan execution, the incumbent must build strong, productive relationships with key stakeholders across USAA, its affiliates, and it s IT vendors.

Job Requirements

  • Provides oversight and manages the changing regulatory environment.
  • Directs the review of state and federal regulatory compliance requirements to include analysis of business impact/operational risk assessment for enacted laws/regulations and recommended company compliance actions to insure regulatory compliance.
  • Proactively identifies strategic and tactical regulatory solutions by providing compliance subject matter expertise for CoSA project/process/product initiatives.
  • Identifies compliance action plans that have regulatory impact on the company's business.
  • Directs research and feasibility studies to assess regulatory compliance impacts and recommended actions on CoSA initiatives.
  • Directs the implementation of appropriate strategic/tactical solutions for compliance business requirements.
  • Ensures adoption and identifies any outstanding compliance issues.
  • Directs the monitoring and managing of regulatory requirements and reporting.
  • Manages federal/state regulatory agency relationships to obtain regulatory approvals and provides required regulatory feedback.
  • Provides oversight for compliance adherence through self assessment programs and examinations.
  • Responsible for personnel actions for staff to include hiring, coaching, employee development, recognition, performance management, promotions, dismissals, and disciplinary action.
  • Determines action(s) required to best allocate resources.
  • Develops, monitors, and analyzes budgetary and/or operation performance of department resources.

Minimum Requirements

  • Bachelor's degree required.
  • 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
  • 8 or more years of industry experience.
  • 3 years of leadership experience. Develop and manage talent.

*Qualifications may warrant placement in a different job level.*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.


  • Certification in on or more of the following: CRISC, CGEIT, CISA, CISM, CISSP, ISSAP
  • 3 or more years of Internal Audit Background or 3 or more years of 2nd line of defense testing of IT functions.
  • Proficiency with COBIT and FFIEC technology requirements and best practices.
  • Experience with BCBS 239.

***Selected candidates will attend and complete the Management Development School program in San Antonio, TX, during their first six months in position.***

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager s approval prior to posting.

Last day for internal candidatesto apply to the opening is 01/02/19 by 11:59 pm CST time.

Associated topics: care, cmo, hospital, policy, presale, product market, public relations, regulatory, social media, solicitation

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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