Accountabilities:Acts as a 'subject matter expert' of product/service or technology, and owns this role in the overall sales process. Participates in pre-sales calls, delivers customized presentations (in person or via Web), and contributes to written proposals. Communicates with customers both in person and over the phone to provide best-practice consulting support to existing products / services and gain a strong understanding of their business and how business products / services can add value. Develops a clear approach for meeting customer requirements and/or demonstrate this approach successfully to the client and resolve customer's concerns. Assists Sales team in winning the opportunities through business and technology expertise as well as product knowledge. Can be required to deliver requirements analysis and solution specification documentation. Provides consultation on product and/or technical information and direct resolution of complex or unique technical issues.
Key Deliverables:Partners with the Sales team to drive new sales/ revenue and client retention utilizing business knowledge and to conceive and position value-added solutions to promote business growth in the firm and to lift sales. Provides account relationship support through life cycle on product and/or technical need. Provide internal expertise through information sharing/training to other sales professionals on specific product and/or technical area. Identifies up-selling/cross-selling opportunities across the business. Build strong relationships with key stakeholders, including customer proposition, sales and account management, marketing and product development. Skills and Experience: Exhibits in-depth and comprehensive product knowledge of products and/or services. Fully competent in all areas of business operations. Experience with business processes. Working knowledge of selling methodology processes and procedures. Strong customer service skills. Experience with pre and post sales delivery preferred. Proficiency in presentations to all levels of staff and management, internally and externally. Demonstrated ability to present technical concepts in clear manner to customers through demos and proposals. Excellent writing, editing and communications skills are required. Task oriented and able to manage multiple priorities in a fast paced, changing environment. Ability to work accurately and efficiently in order to meet deadlines. Ability to work independently and as part of a team. Ability to maintain confidentiality of sensitive information. At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 25,000 employees in more than?100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.Intrigued by a challenge as large and fascinating as the world itself? Come join us.To learn more about what we offer, please visit thomsonreuters.com/careers.More information about Thomson Reuters can be found on thomsonreuters.com. Locations
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