Reporting to the Associate Director, the Compliance Coordinator will assist with managing employment regulation compliance for the Office of Student Employment, Graduate Assistantships & Fellowships. Crucially, the Compliance Coordinator will develop expert knowledge of federal I-9 regulations in order to oversee the compliance of all student I-9 forms in the I-9 Service Center. This will include independently developing strategies for the entire student employment operation, running reports, delegating tasks to student staff, coordinating with faculty/staff across the University (such as other I-9 administrators and supervisors of student employees) to ensure compliance with federal regulations, and communicating key updates to colleagues and student staff as needed. They will also design and implement methodologies for the University to best guide student employees completing Section 1 of the I-9 and submitting supporting documentation, and they will oversee processing and compliance of Section 2 of the I-9 as well as any necessary follow-up. Important compliance procedures such as handling of remote I-9 and Tentative Nonconfirmation cases will fall under this role?s authority.
The Compliance Coordinator will also co-manage all front desk procedures, including supervision, training, and evaluation of student staff; answering phones and assisting with walk-in traffic when necessary; and especially addressing escalated I-9 questions as they arise. This individual will interact with a student population from a variety of backgrounds and cultures, as well as their parents/guardians, and must maintain a patient and helpful demeanor in all communications.
In addition, this position provides support to the Associate Director in day-to-day operations as well as special projects.Qualifications
Bachelor?s degree required; minimum of 3 years of experience in an office environment, preferably in an academic environment. We are looking for a detail-oriented professional who is experienced in handling a wide range of administrative tasks and confidential information. Experience with I-9 processing and the federal E-Verify system is a big plus. The successful candidate must be willing to take initiative and address compliance issues as they arise, and will need to stay informed of federal I-9 procedures at all times as they will be the primary trainer on such procedures for the office. They must demonstrate maturity, tact, and the ability to maintain a high level of confidentiality. Willingness to assist others with a broad range of tasks, a positive mental attitude and a sense of humor under pressure are critical.
Qualified candidates will have excellent written and verbal communication skills, strong time management skills, and a heightened attention to detail. Higher Education experience and understanding of campus climate a plus. This is a high volume office that requires a resourceful, motivated individual who demonstrates follow-through. Must be able to manage deadlines, to work independently and to function as a solid team member. Should be comfortable taking ownership of projects, but also know when to ask for help.
Proficiency in the Microsoft Office Suite and a high level of comfort working with technology are required. Familiarity with PowerFAIDS, Adobe Acrobat, JobX, TimeSheetX, Fragomen (I-9 processing system) and/or Banner systems a plus.
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